Product Disclaimers

PRODUCT WARNINGS – GENERAL

WARNING: FAILURE TO PROPERLY INSTALL AND ACTIVATE THIS DEVICE WITH THE CORRECT INSTALLATION ACCESSORIES WILL PREVENT PROPER OPERATION OF THIS DEVICE AND WILL PREVENT ITS RESPONSE TO FIRE HAZARDS.

INPHASE INTERNATIONAL LTD, SPACE DATA CENTRES LTD AND/OR THEIR AFFILIATES COMPANIES (SUPERFI GROUP) CANNOT PROVIDE ANY ASSURANCE THAT ANY PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORISED DEALER” OR “AUTHORISED RESELLER”, IS PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL FIRE AND SECURITY RELATED PRODUCTS.

BEFORE INSTALLING SUPERFI PRODUCTS, ENSURE THAT ITS FIRMWARE IS UPGRADED TO THE LATEST VERSION, AVAILABLE FOR DOWNLOAD FROM OUR WEBSITE. DURING THE LIFESPAN OF SUPERFI PRODUCTS, IT IS IMPORTANT TO KEEP FIRMWARE UP TO DATE.

USERS SHOULD, WHERE APPLICABLE, CHANGE PASSWORDS FREQUENTLY AND ENSURE A HIGH- QUALITY PASSWORD (PASSWORDS SHOULD BE LONG AND COMPLEX ENOUGH, NEVER SHARED, AND ALWAYS UNIQUE). USERS WILL NEED TO REMEMBER THEIR PASSWORDS AS WE HAVE NO ACCESS TO THE DEVICE(S) AND ANY LOSS OF PASSWORD WILL REQUIRE A FACTORY RESET. FURTHERMORE, IT IS THE USERS’ RESPONSIBILITY TO KEEP ITS ANTI-VIRUS SYSTEM UP TO DATE.

WHILE SUPERFI MAKES REASONABLE EFFORTS TO REDUCE THE PROBABILITY THAT A THIRD- PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS, RELATED SOFTWARE OR CLOUD SERVERS, ANY SUPERFI PRODUCT, SOFTWARE OR CLOUD SERVER MANUFACTURED, SOLD AND/OR LICENSED BY SUPERFI, MAY STILL BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.

CERTAIN PRODUCTS OR SOFTWARE MANUFACTURED, SOLD OR LICENSED BY SUPERFI, CONNECT TO THE INTERNET TO SEND AND/OR RECEIVE DATA (“INTERNET OF THINGS” OR “IOT” PRODUCTS). ANY CONTINUED USE OF AN IOT PRODUCT AFTER SUPERFI HAS CEASED SUPPORTING THAT IOT PRODUCT (E.G., THROUGH NOTICE THAT SUPERFI NO LONGER PROVIDES FIRMWARE UPDATES OR BUG FIXES) MAY RESULT IN REDUCED PERFORMANCE, MALFUNCTION, AND/OR INCREASED VULNERABILITY TO HACKING, COMPROMISE AND/OR CIRCUMVENTION.

THE ABILITY OF SUPERFI PRODUCTS AND SOFTWARE TO WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES MADE AVAILABLE BY THIRD PARTIES OVER WHICH SUPERFI HAS NO CONTROL INCLUDING, BUT NOT LIMITED TO, INTERNET, CELLULAR CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM COMPATIBILITY; AND PROPER INSTALLATION AND MAINTENANCE. SUPERFI SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED BY ACTIONS OR OMISSIONS OF THIRD PARTIES.

BATTERY OPERATED DEVICES AND ACCESSORIES HAVE A LIMITED BATTERY LIFE. WHILE THESE PRODUCTS MAY BE DESIGNED TO PROVIDE SOME WARNING OF IMMINENT BATTERY DEPLETION, THE ABILITY TO DELIVER SUCH WARNINGS IS LIMITED AND SUCH WARNINGS MAY NOT BE PROVIDED IN ALL CIRCUMSTANCES. PERIODIC TESTING OF THE SYSTEM IN ACCORDANCE WITH PRODUCT DOCUMENTATION IS THE ONLY WAY TO DETERMINE IF ALL DEVICE AND ACCESSORIES ARE FUNCTIONING PROPERLY.

PURCHASED PRODUCTS MAY CONTAIN SMALL PARTS THAT COULD BE A CHOCKING HAZARD TO CHILDREN OR PETS. KEEP ALL SMALL PARTS AWAY FROM CHILDREN AND PETS.

BUYER SHALL PASS ON THE FOREGOING INFORMATION ON PRODUCT RISKS, WARNINGS AND DISCLAIMERS TO ITS CUSTOMERS AND END USERS.

WARRANTY DISCLAIMERS AND OTHER DISCLAIMERS

SUPERFI HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE INCLUDING (BUT NOT LIMITED TO) ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ITS DEVICE PRODUCTS AND RELATED SOFTWARE. SUPERFI FURTHER DISCLAIMS ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT OR SIMILAR LAW AS ENACTED BY ANY COUNTRY.

SUPERFI MAKES NO REPRESENTATION, WARRANTY, COVENANT OR PROMISE THAT ITS PRODUCTS AND/OR RELATED SOFTWARE (I) WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED; (II) WILL PREVENT, OR PROVIDE ADEQUATE WARNING OR PROTECTION FROM, SPEEDING FINES, LICENCE POINTS, LASER DETECTION; OR (III) WILL WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS.

SUPERFI WILL NOT BE LIABLE FOR UNAUTHORISED ACCESS (I.E. HACKING) INTO THE CLOUD SERVERS OR YOUR TRANSMISSION FACILITIES, PREMISES OR EQUIPMENT, OR FOR UNAUTHORISED ACCESS TO DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION THEREON, UNLESS AND ONLY TO THE EXTENT THAT THIS DISCLAIMER IS PROHIBITED BY APPLICABLE LAW.

SUPERFI MAY MAKE CERTAIN BIOMETRIC CAPABILITIES (E.G., FINGERPRINT, VOICE PRINT, FACIAL RECOGNITION, ETC.) AND/OR DATA RECORDING CAPABILITIES (E.G., VOICE RECORDING), AND/OR DATA/INFORMATION RECOGNITION AND/OR TRANSLATION CAPABILITIES AVAILABLE IN PRODUCTS SUPERFI MANUFACTURES AND/OR RESELLS. SUPERFI DOES NOT CONTROL THE CONDITIONS AND METHODS OF USE OF PRODUCTS IT MANUFACTURES AND/OR RESELLS. THE END- USER AND/OR INSTALLER AND/OR DISTRIBUTOR ACT AS CONTROLLER OF THE DATA RESULTING FROM USE OF THESE PRODUCTS, INCLUDING ANY RESULTING PERSONALLY IDENTIFIABLE INFORMATION OR PRIVATE DATA, AND ARE SOLELY RESPONSIBLE TO ENSURE THAT ANY PARTICULAR INSTALLATION AND USE OF SUPERFIS PRODUCTS COMPLY WITH ALL APPLICABLE PRIVACY AND OTHER LAWS, INCLUDING ANY REQUIREMENT TO OBTAIN CONSENT FROM OR PROVIDE NOTICE TO INDIVIDUALS AND ANY OTHER OBLIGATIONS END-USER AND/OR INSTALLER MAY HAVE AS CONTROLLERS OR OTHERWISE UNDER LAW. THE CAPABILITY OR USE OF ANY PRODUCTS MANUFACTURED OR SOLD BY SUPERFI TO RECORD CONSENT SHALL NOT BE SUBSTITUTED FOR THE CONTROLLER’S OBLIGATION TO INDEPENDENTLY DETERMINE WHETHER CONSENT OR NOTICE IS REQUIRED, NOR SHALL SUCH CAPABILITY OR USE SHIFT ANY OBLIGATION TO OBTAIN ANY REQUIRED CONSENT OR NOTICE TO SUPERFI.

THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. UPDATED INFORMATION CAN BE FOUND AT SUPERFI.CO.UK SUPERFI ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT.

THIS PUBLICATION MAY CONTAIN EXAMPLES OF SCREEN CAPTURES AND REPORTS USED IN DAILY OPERATIONS. EXAMPLES MAY INCLUDE FICTITIOUS NAMES OF INDIVIDUALS AND COMPANIES. ANY SIMILARITY TO NAMES AND ADDRESSES OF ACTUAL BUSINESSES OR PERSONS IS ENTIRELY COINCIDENTAL.

 

Our Product Disclaimers were updated on October 7, 2019.

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