Delivery Information
Delivery is FREE on most items within the majority of the UK Mainland.
Outside of this area a courier-imposed surcharge will apply (see below)
We use DPD as our courier for larger and more delicate items, who offer on-line tracking so you see the progress and location of your order and 'DPD Predict'. With 'Predict' you can organise for your order to be delivered within a 1 hour time slot, so there's no need to wait in all day. If available for your order, tracking and 'Predict' information will be provided shortly after your order has been processed by us. For smaller items where standard deliver is chosen, we will dispatch via Royal Mail's First Class service.
Learn more about DPD Predict.
In addition we have some premium delivery services available:
| Express Delivery (Next working day*) |
£4.99 |
Guarantees delivery the next working day. Available to customers in the UK Mainland for orders placed before 2pm.
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| Express Delivery (Next working day before 12 noon*) |
£7.99 |
Guarantees delivery the next working day before 12 noon. Available to customers in the UK Mainland for orders placed before 2pm.
|
| Saturday Delivery |
£16 |
Delivery can be made on a Saturday. Available to customers in the UK Mainland.
|
| Large/heavy product delivery |
£40 |
Very heavy or expensive items (such as large TVs) are delivered using a specialist courier service. Available to customers in the UK Mainland.
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*Next working day delivery guarantee applies to orders for in stock items where the payment has cleared by 2pm. After 2pm we cannot guarantee dispatch of your parcel in time for next-day delivery, so your order may be delivered on the second weekday morning after placing your order. Orders for out of stock items will be dispatched for delivery the next working day after the product arrives in stock.
Outside the UK Mainland the following courier-imposed surcharges apply:
| UK Mainland |
FREE |
Excluding surcharge regions below, including Isle of Wight & Anglesey.
|
| Scottish Highlands & Islands |
£10 |
HS1-9, IV1-36, IV41-49, IV51-56, KA27-28, KW1-3, KW5-17, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE1-3
|
| Northern Ireland & Republic of Ireland |
£10 |
Northern Ireland & Republic of Ireland
|
| Off-shore Islands & Channel Islands |
£20 |
Isles of Man, Scilly & Channel Islands
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Exclusions:
Deliveries to regions outside of the UK Mainland and the Scottish Highlands, which include any single item that weighs in excess of 30KG, are subject to a fixed surcharge of £100.
Televisions, plasma & LCD displays and furniture which include glass cannot be delivered to customers beyond the UK Mainland and Scottish Highlands.
We regret that we are unable to deliver to BFPO addresses, or customers beyond those regions listed above.
All delivery charges include insurance.